Return & Exchange Policy
Exchanges
We do accept exchanges if goods are not broken, damaged, scratched, or in any condition that will impact the resale of the same product being exchanged.
How to Return Product
Please check your delivery date: We will accept returns of products in good condition within 7 days of your good delivery date. Credit will be issued in the same form of payment used for purchase. Please note that original shipping charges, if applicable, are not refundable.
To initiate a return please complete this form and include it with your return shipment. Note: it is extremely important you include below form your return package. If you do not include this form in your return package your return is at risk of being delayed or denied.
Goods Return Form
Please be sure to ship your item by insured, traceable mail to the address below (address will also be provided after you initiate your return). This service is offered by UPS, USPS, FedEx and other carriers. We are not responsible for items lost during transit. We will process your refund within 14 business days of receipt of the item. Your banking institution may require additional days to process and post this transaction to your account once they have received the refund information from us. Please allow 1-2 billing cycles from the day your return package is received for your account to be credited.
Return Address
399 Medea Creek In, Oak Par, CA, 91377
Receipt Refusal of Shipment
Please note that a refusal of receipt of a shipment (unless approved in advance) is considered a return and the cost of the actual freight to have the package returned will be deducted from your refund.
